1. Why choose the OrganiTrust ® certification?

OrganiTrust ® is the first organisation to ensure that products and services worldwide are safe and fully sustainable throughout the full life cycle of the product or service (i.e., they are completely organic and of circular economy type).

2. What products does OrganiTrust ® certify?

We aim to certify all types of goods and services in the near future, but to find out what goods or services we currently certify based upon the standards we have already released, please our page What Certify.

3. I am not sure if my product is compliant; can OrganiTrust ® advise me before I begin my application?

The quickest litmus test before applying simply entails making sure that your product (or each product used in your service):

a) is made of parts that the end user may take apart oneself, ready for recycling (except for goods that can be sent back to the seller for recycling);
b) all the substances contained in the final product are present on the Organics Council ® Approved Substance List (otherwise subject to the request to be assessed).

However, a definitive answer may only be given at the end of the full audit, and in case of any non-conformities, we will advise you on the corrective actions that need to be taken.

OrganiTrust ® will schedule the audit once we have received your complete application pack and the payment of your application fee.

4. Where can I find a register of OrganiTrust ® certified organisations, products and services?

OrganiTrust ® is currently redesigning its licensee and licensed product database. Please check back in the winter of 2018.

5. How does OrganiTrust ® ensure compliance?

a) The certification must be renewed annually, and every renewal undergoes the same robust audit as a new application.
b) OrganiTrust ® performs unannounced inspections at least once a year to confirm consistency of conformity with OrganiTrust ® standards.
c) Ad hoc inspections are required if changes are made to the certified product, its formulation or the processes used, or if OrganiTrust ® has issued alterations to its standards or risk assessment process due to changes in statutory and national legislation.

Any changes in product formulation, processes or any other aspect related to the product or site must be reported immediately to OrganiTrust ® with the submission of a full HRA.

6. How does OrganiTrust ® ensure a transparent and impartial audit process?

Impartiality is at the core of all OrganiTrust ® licensing activities, with no room for vested interests of either government or industry stakeholders. Transparency is guaranteed by OrganiTrust ® designated licensing documents, audit methods and the exclusive use of ISO-accredited labs. All transparency, impartiality and whistleblowing issues are handled by our sister not-for-profit organisation, the Organics Council ® Audit Committee.

7. What are non-conformities?

Non-conformities are classed as a non-fulfilment of a specific Standard requirement and require suitable corrective measures, which will be proposed in the audit report.
A period of up to three months is allowed to undertake any corrective actions based on the outcomes of the HRA audit.

8. What are the OrganiTrust ® certification fees?

Both certification audit and licensing costs are built into the single certification application fee. The application fee is calculated on a fully comprehensive basis, by product type and subtype, and also taking into account the volume of its sale, if traded before. Additional audit fees may apply for a) travelling expense when auditing outside the UK and b) the audit found non-conformities needing follow-up audits (i.e., re-inspections). For more details, please refer to the certification fee schedule.

Certification fee schedule (pdf)

9. Is the OrganiTrust ® certification renewal fee lower than the new application fee?

Yes, although marginally, and it is due to the fact that renewal audits undergo the same robust audit procedures as the new application submissions.